Increased error rates impacting file uploads and downloads
Incident Report for VeriCite
Resolved
Update from Amazon:

11:58 AM PDT We are investigating increased error rates for Amazon S3 requests in the US-EAST-1 Region.
12:21 PM PDT We can confirm that some customers are receiving throttling errors accessing S3. We are currently investigating the root cause.
12:38 PM PDT We continue to work towards resolving the increased throttling errors for Amazon S3 requests in the US-EAST-1 Region. We have identified the subsystem responsible for the errors, identified root cause and are now working to resolve the issue.
12:49 PM PDT We are now seeing recovery in the throttle error rates accessing Amazon S3. We have identified the root cause and have taken actions to prevent recurrence.
Posted 10 months ago. Sep 14, 2017 - 15:53 EDT
Identified
AWS is experiencing issues with S3 in us-east-1 which VeriCite uses for file storage. For more details about the AWS outage, please refer to https://status.aws.amazon.com/
Posted 10 months ago. Sep 14, 2017 - 15:34 EDT